Services

Good design is an inevitable element that positively influences your customers' purchasing decisions.

Logo Design

Make a lasting impression by highlighting your brand and reflecting the character of your business with an original and eye-catching logo design.

Web Design

Facilitate the growth of your business by becoming visible on digital channels with mobile-friendly, fast and user-friendly web design.

Social Media Design

Easily achieve goals such as increasing website traffic, brand awareness, conversions and sales with social media design.

Packaging Design

Achieve your marketing goals by positively influencing the consumer’s purchasing decision and increasing your sales power with packaging design.

Product Photography

Create a positive experience for your customers with the right narrative style and emotional appeal through Product Photography.

Increase your conversions by using your budget efficiently with Google Ads and reaching the right audience at the right time with the right message.

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FAQ

For more frequently asked questions, you can review the support page.

How do you work and how does it work?

The ROWE (results-oriented work) business model, which features flexible working hours based on a fixed-term employment contract, encompasses the following stages: proposal/brief, proposal review/decision, contract/prepayment, work process (preliminary preparation, production, delivery/approval), and payment. The proposal/brief form on the website is completed and submitted by the Service Buyer. The Service Provider reviews the form and makes a decision. After a positive decision, the Service Provider submits the proposal and a sample contract. The Service Buyer reviews the proposal and a sample contract and makes a decision. After a positive decision, the Service Provider submits the order form link, which includes the actual contract and payment preferences. Following the contract approval, the Service Buyer creates the order, submits the payment receipt, and the order is added to the work plan.

What communication channel is used to provide quotation requests and feedback?

Quote requests must be completed, approved, and submitted only through the Quote/Brief form on the website by the Service Recipient or a business representative. We cannot provide positive feedback on quotes submitted via phone, email, WhatsApp, or similar communication channels. Because our system integrates solely with the form into our workflow, verification checks, service subject and scope, job status, and quality standards are recorded, and the form data you submit is used as the basis.

How can we get information or a quote for a different service topic?

For information about whether a different service is available, please contact us by phone, email, WhatsApp, or the contact form. For a quote, please use the quote/brief form. You can access the form by clicking the “Get Special Quote” button at the bottom of the “Services” page. It is important that the relevant fields in the quote/brief form are complete and accurate. Examples of relevant fields in the form include: Service Subject: Special Category. Plan Name: Special Plan. Special Category: Poster Design. Plan Features: Net 118x170cm (+5cm margin) vertical, 2 different designs, 1 different size application, different dimensions; net 350x200cm horizontal. Brief: We need campaign poster designs for a new housing project for our company operating in the construction sector in Bursa. A main title message focused on location and quality, along with a descriptive text summarizing the project’s key features, can be used. Deadline: 20-30 days. The necessary documents containing the textual and visual data required for the design are available at the following link.

What is the offer review/decision phase?

Requests for proposals undergo a verification check, review/decision phase based on the service subject and scope, business status, and quality standards. For example, a business status describes the service provider’s current status and suitability for a new job. The service recipient acknowledges and accepts that the request for proposal decision may be evaluated positively or negatively based on these factors.

Is there a downloadable document for presentation file needs?

Of course. You can access the downloadable document file for your presentation needs at this link. Note: Our system may need to be updated periodically. Therefore, because this document is intended for more comprehensive and general information, some information such as different service categories, features, references, and statistical data may be outdated. Therefore, the website should be used as a reference for current information and data. Please contact us for more information.

How is job tracking achieved?

Status notifications regarding the pre-preparation, production and delivery/approval stages that constitute the work-process for work follow-up are sent to the Service-Buyer representative via e-mail.

What are the included fees and optional extras?

The fee is limited only to the features predetermined for the relevant service plan. Optional post-presentation/delivery renewal/update requests are determined and charged separately based on factors such as the type of work, quality, quantity (number), expenses (copyright, license, etc.), and time required (hour, day, etc.). Therefore, the Service Recipient is responsible for fully conveying any textual, visual, or information or ideas (if any) at the beginning of the work process.

How is the payment method and how does it work?

For jobs below the invoice issuance limit, the full fee is collected in advance. For jobs above the invoice issuance limit, 1/2 of the total fee for each job is collected in advance, with the remainder collected upon delivery. Payment methods are available in two (2) options:

Payment via Intermediary Payment/Invoicing Service Provider: Ruul.io is a global service provider that provides online payment collection and invoicing services. The link payment method offers commercial credit card and commercial bank transfer/EFT options. The Intermediary Service Provider (Ruul) issues and forwards the (international) VAT invoice (under its own trade name) to the Service Recipient within the legal period (7 days). This payment method is only valid for “Corporate Orders.” You must use a business credit card or a business bank account for payments. The name on the card or the sending account must match the company name listed on the invoice. Personal cards or individual account transactions are not accepted.

Note: If your payment method is “Payment via Intermediary Service Provider,” please note that +VAT (20% for Turkey) will be added to the NET bid amount. Additionally, due to KYB (Know Your Business) company verification in the Service Provider system, a corporate email address (e.g. [email protected]) is required. If you don’t have a corporate email address, you must register a domain name with a domain name registrar before placing your order. For this required process, simply register your domain and create a corporate email address without purchasing a separate hosting service from a different company (optional), and simply send a message through the contact form for technical support.

Payment by direct bank transfer/EFT to the Service Provider’s account without intermediaries: This payment method is only valid for “Individual Orders.” You must use a personal bank account for payments. The name and surname on the sender’s account must match the name and surname specified on the order form. Commercial (business) account transactions are not accepted. Please contact us for more information.

What is an intermediary payment and billing service? Why use it?

The Payment and Invoice Service is a web-based, third-party online platform that facilitates secure, fast, and easy payment and invoicing transactions. The Payment and Invoice Service allows the Service Recipient to easily make payments and receive invoicing services, while also providing flexible and secure work. Our business model is designed to minimize and optimize financial processes for speed and efficiency, while focusing time and energy on the project’s production process. Therefore, it integrates with flexible third-party platforms that offer best-in-class service and applications. Furthermore, your payment information is confidential and is not stored in our database, completely eliminating infrastructure investment, testing, and security concerns.

What are the cancellation and refund conditions?

Orders awaiting payment will be automatically canceled after two (2) business days because they have not been processed. If an order with approved payment cannot be delivered within the specified time due to force majeure or uncontrollable reasons, you will be notified in writing. In such a case, a new time and/or conditions may be determined, or the job may be canceled and the payment will be refunded through the payment channel.

A fixed fee is applied depending on the type and scope of the job, whether hourly, daily, weekly, monthly, or regardless of working hours. The process leading up to the job delivery is covered by labor, time costs, and other mandatory expenses (copyright, license, subscription, etc.). Since the work in question is prepared specifically for a person/organization or brand in accordance with the TPE (Turkish Patent Institute) registration legislation, time stamping, and other relevant laws (Law on Intellectual and Artistic Works – FSEK 5846), its sale, transfer, or reuse to another person is not possible. Therefore, the advance/advance fee paid for unapproved or negatively evaluated work cannot be refunded.

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Didn’t find the solution you were looking for?

Request a quote for your specific category or send us a message using the contact form with your questions, we will review your needs and suggest the most suitable solutions for your business.

Multidisipliner Tasarımcı, Grafik Tasarımcı, Web Tasarımcı, Sosyal medya hizmetleri