Support
On the support page, you can review frequently asked questions and answers by topic, and use the contact form for other questions or suggestions.
The ROWE (results-oriented work) business model, which features flexible working hours based on a fixed-term employment contract, encompasses the following stages: proposal/brief, proposal review/decision, contract/prepayment, work process (preliminary preparation, production, delivery/approval), and payment. The proposal/brief form on the website is completed and submitted by the Service Buyer. The Service Provider reviews the form and makes a decision. After a positive decision, the Service Provider submits the proposal and a sample contract. The Service Buyer reviews the proposal and a sample contract and makes a decision. After a positive decision, the Service Provider submits the order form link, which includes the actual contract and payment preferences. Following the contract approval, the Service Buyer creates the order, submits the payment receipt, and the order is added to the work plan.
Quote requests must be completed, approved, and submitted only through the Quote/Brief form on the website by the Service Recipient or a business representative. We cannot provide positive feedback on quotes submitted via phone, email, WhatsApp, or similar communication channels. Because our system integrates solely with the form into our workflow, verification checks, service subject and scope, job status, and quality standards are recorded, and the form data you submit is used as the basis.
For information about whether a different service is available, please contact us by phone, email, WhatsApp, or the contact form. For a quote, please use the quote/brief form. You can access the form by clicking the “Get Special Quote” button at the bottom of the “Services” page. It is important that the relevant fields in the quote/brief form are complete and accurate. Examples of relevant fields in the form include: Service Subject: Special Category. Plan Name: Special Plan. Special Category: Poster Design. Plan Features: Net 118x170cm (+5cm margin) vertical, 2 different designs, 1 different size application, different dimensions; net 350x200cm horizontal. Brief: We need campaign poster designs for a new housing project for our company operating in the construction sector in Bursa. A main title message focused on location and quality, along with a descriptive text summarizing the project’s key features, can be used. Deadline: 20-30 days. The necessary documents containing the textual and visual data required for the design are available at the following link.
Requests for proposals undergo a verification check, review/decision phase based on the service subject and scope, business status, and quality standards. For example, a business status describes the service provider’s current status and suitability for a new job. The service recipient acknowledges and accepts that the request for proposal decision may be evaluated positively or negatively based on these factors.
Of course. You can access the downloadable document file for your presentation needs from this link.
Note: Our system may require periodic updates and renewals. Therefore, because this document is intended to provide more comprehensive and general information, some information, such as different service categories, features, references, and statistical data, may be outdated. Therefore, the website should be used as a reference for current information and data. Please contact us for more information.
Status notifications regarding the pre-preparation, production and delivery/approval stages that constitute the work-process for work follow-up are sent to the Service-Buyer representative via e-mail.
Efficiency (Design Style), Functionality (Interdisciplinary Competence), Consistency (Integrated Marketing Strategy), Sustainability.
Because I have a strong value proposition based on the functionality and efficiency provided by the dynamic structure of my interdisciplinary competence and the consistency and sustainability provided by my integrated marketing strategies.
A one (1) hour, Turkish-language video meeting (Google Meet) or face-to-face meeting (Bursa / Turkey) appointment for before/after the offer or work-process on Wednesday or Saturday between 14:00-18:00 can be made through the contact form on the website, provided that it is determined at least two (2) business days in advance. The appointment status notification will be sent to your e-mail address, and after a positive result; the process will be carried out in the Google Calendar application for appointment registration and reminder.
Unfortunately, we cannot take on urgent work. Because we work according to schedules, our main priority is to prevent any sudden external event from negatively impacting our current work schedule, potentially causing irreparable delays in other service recipients’ delivery times, and to maintain quality.
Mustafa Albayrak is an independent professional who works alone. However, we have a dedicated business network in various cities across Türkiye where we collaborate with independent professionals, each successful and distinguished in their own fields and aligned with our communication and design style. This is one of our strategies that sets us apart. For more information, please visit our Collective Business Model page.
Depending on factors such as the type of work, quality, quantity (number of units), time required (hours, days, etc.), and current business status (open/closed for new work), the work in question may be performed by Mustafa Albayrak or, based on a calendar-based program, by another expert we collaborate with. In all scenarios, the resulting work output will meet our quality standards.
Intellectual property rights arising from the Law on Intellectual and Artistic Works and related legislation shall belong to the Service-Recipient.
The Service Provider undertakes to keep the Service Recipient’s information confidential and not disclose it until the termination date of the contract, excluding obligations arising from laws and regulations. The Service Provider reserves its obligations regarding the protection of personal data.
Logo Design
Logo design is the art of creating a visually striking brand for a brand or company. A logo typically consists of a symbol, brand mark, or image that represents or symbolizes the company. A logo should stand out and be easily recognizable.
Organizations and some individuals benefit from using a logo because it represents the qualities associated with their brand. A logo is one of the most effective ways for companies to convey the values associated with their product or service, and the best logo designs should be easily recognizable to their target audience across various channels and platforms.
Logo designers typically provide a comprehensive logo design plan that includes a range of elements. This plan may include the logo itself in various file formats that can be used across various channels and platforms. The plan may also include business card logos and other corporate identity designs along with the logo design. Finally, the logo development process may include brand identity guidelines that provide logo versions suitable for use on dark or light backgrounds, as well as instructions on how the logo should and should not be used.
The primary function of a logo is to act as a visual representation of a company’s product or service, accurately conveying all its attributes across various channels and platforms. Therefore, a great logo must possess exceptional conceptualization and execution.
When looking for a logo designer, you should choose one that best suits your business. Tastes vary, and sample logo designs that appeal to one client may not appeal to another. Some prefer typographic logos, while others prefer lettering or 3D logo designs. However, logo design, like other design disciplines, is a universal, consistent, and rational discipline based on theories and principles of science, philosophy, art, and communication. A professional logo designer must exhibit personality, passion, and professionalism. They must possess specialized knowledge, experience, competence, and research skills in their field.
Logo design prices can vary depending on expertise, experience, and other factors. Designing a great logo involves much more than a simple sketch. It requires skills and expertise in processes and competencies such as logo creation, market research, artistic skills, technical knowledge, and brand design.
Web Design
Web design is the process of planning, conceptualizing, and implementing a website’s content, combining functional features with aesthetic principles to deliver a superior user experience across devices. This process encompasses all aspects of a corporate website or e-commerce site, from user interface (UI) design and user experience (UX) to back-end technical coding (HTML, CSS, JS, etc.).
Web design services include the design, programming, and development of a website. Some web designers provide only design and development, while others may also offer content creation and SEO services. Web design professionals are typically proficient in programming languages like HTML, CSS, XML, and JavaScript, which are essential for creating standard, mobile-friendly websites.
While numerous web design standards exist for corporate or e-commerce websites, there are some that are suitable for most individuals or businesses. A fixed-design website has a specific width, whose main structure remains constant even as the browser size changes. A fluid design changes as the browser changes, filling the page with content that expands as the browser size expands, and incorporating a “fluid” approach that allows content to flow wherever it fits. While a responsive website may include some features of a fluid site, such as working across various desktop and mobile browsers, fixed design is generally more limited to the basic framework within the browser. Examples include minimalist website designs that include essential elements, illustration designs that prominently feature illustrations, and typographic designs that use text predominantly to convey both written and visual content. Individuals and organizations should consider their brand, target audience, and product when deciding on a web design.
The standard web design process begins with determining the website’s purpose. A general informational site, a corporate website, or an e-commerce site will differ from one another. Closed-source sites, whether free or subscription-based, differ from open-source sites. Determining the site’s functionality is the first step. The second step is creating the site’s framework. Determining where each page fits within the overall structure of the site and how visitors will navigate from one page to the next is critically important. The third step in the process is creating content. Content is what will boost search engine rankings and attract visitors to the site. These three steps in the process are the fundamental building blocks of creating an effective website.
Good web graphic design begins with a clean layout and continues with easy navigation. A clean layout allows visitors to quickly and easily view and absorb important information. Good use of images, text, and video will go a long way toward providing an exceptional user experience. Easy navigation, combined with a great layout, allows visitors to search the site and visit pages that are highly relevant to them. Good sites make navigation as easy as possible with as few clicks as possible. These two factors combined lead to more time spent on the site and higher search engine rankings.
The best way to choose a web designer is to review their portfolio and determine if they possess the necessary skills and competencies. Some work as freelance web designers, while others operate as website design companies. It’s best to review previous web design examples to understand their style and select the candidate who is a good fit for your project. Before placing an order, you should always clarify your project requirements, expectations, and budget to ensure they’re a good fit for your business.
Website management is optional and can be performed by us under the terms and conditions set forth under “What are the fee scopes and optional extras?” on the support page. When managed by us, we do not provide website management access information (including partial authorizations such as editors) to the Service Recipient or any other user for security reasons. In the event of a request for website administrator access information regarding the transfer of the website by the Service Recipient due to their own management request, hosting change, etc., the following applies:
“From the moment the domain transfer, website administrator access information, or server change, are delivered to the user along with the database, the service provider loses full control over the website. From this point on, the user is responsible for all problems that may arise with the website software. Therefore, the Service Provider is not responsible for any technical errors, performance or access issues, corrupted settings, update issues, backups, viruses, hacking, or any data loss, including email, etc. With this communication and approval, the user is deemed to have accepted all warnings and conditions.” terms and disclaimers apply.
Social Media Management is the process of developing strategies and analyzing data to determine your target audience, targeting tools (content/ads/influencers), and targeting budget to build your brand and increase conversions, sales, and ROI. Working with a social media advertising agency or social media expert for this process is essential for every business.
Social media marketing offers numerous benefits that can help you connect with your audience in new and more meaningful ways. For example, a business looking to advertise on Instagram can more easily achieve its marketing goals by collaborating with an Instagram ad manager on Instagram ad pricing and management. Social media ad management offers tremendous opportunities to better promote your brand, strengthen your digital presence, and reach new audiences. Your brand becomes a thriving, responsive, and respected company.
A social media manager oversees a brand or organization’s online presence and image on social media (SM). Like corporate social media management, it includes, but is not limited to, the appropriateness, analysis, and evaluation of channels based on mission and vision, developing a strategy, content creation, usage analytics, and responding to feedback on a project, campaign, or ongoing basis. Some companies prefer to have in-house SM managers, while others rely on experienced freelance professionals to handle this.
Social media management pricing can vary significantly depending on the type of service. For example, comprehensive social media management includes social listening for brand awareness, an in-depth content calendar, paid Facebook and Instagram ads, and lead generation. All of these services can be expensive. However, many small business owners find social media management to be very cost-effective, given the high return on investment offered by these social media management services. Furthermore, partnering with a social media consultant or social media agency can often be less expensive than hiring in-house social media management professionals.
Social media design consists of visually striking content used as a component of digital marketing on a social media platform. Examples of social media post design include stylized photos, illustrations, videos, and memes. For an engaging Instagram post design, visual content can also include text, audio, and other elements.
To find the right social media designer for your business, you must first define your specific marketing goals. If your goals include brand awareness, you may need a graphic designer who is adept at creating emotionally compelling visual content. If your goal is to generate leads, the right kind of social media designer will have an understanding of visual content that not only captures potential customers’ attention but also prompts them to take a specific action.
Packaging Design
Packaging design is the visual communication process that combines a product’s personality or function with formal elements to create a meaningful connection with the consumer. The goal of packaging design is to communicate a product to the consumer in a distinctive way, generating leads and achieving marketing objectives.
The four primary functions to consider in packaging design are preservation, convenience, protection, and communication. Good packaging design is especially important for retail products. For example, if a product is sold in limited quantities, the box design or product packaging should reflect this.
Every product that comes in a package needs packaging design. This includes a wide variety of products that a business will ship online or in-store. For example, chocolate, coffee, olive oil, perfume, etc. Product packaging design can be as simple as a sticker design, such as a shampoo bottle label, or as elaborate as a tech product housed in a custom-designed box with stylish logos and graphics.
Good packaging design will vary depending on the product. Different consumer goods will have different design goals. For example, a perfume packaging design aims to be perceived as simple and elegant, while a children’s toy packaging might need to be bright and fun. Good packaging design should be compatible with the product inside, be eye-catching, visually appealing, and memorable.
A packaging designer guides the design process from start to finish. They design and implement prototypes of eye-catching packaging materials using graphic design elements such as form, color, and typography to create functional and consumer-appealing packaging. When done right, packaging design is powerful and can elevate a product to the status of a popular, well-known brand. Getting it right requires the skills of an expert packaging designer. Therefore, it’s always best to start by reviewing a packaging designer’s portfolio. Review previous packaging design examples to understand their style and evaluate whether they’re suitable for your needs.
Packaging design prices vary depending on numerous factors, including the product type, type, material, variety, quality, and quantity, as well as the time required for the design process. Some packaging design agencies or designers use project-based costing, while others use an hourly rate formula.
Packaging design price calculation formulas and sample calculations are below.
Basic Plan
1 Product Label / Sticker Design
Description: This refers to one concept design for one product, one size.
Application to Different Sizes (Optional)
Formula 1 (resize): The formula for applying the concept design to different sizes is: x TL / 2 = y TL.
Formula 2 (different-resize): The formula for applying the concept design to different sizes with different content (theme color changes based on distinctive features, graphic element and text changes, etc.): (x TL * 2)/3 = z TL.
Different Language Version (Optional)
Formula (translate): Formula for applying the concept design to a different language: x TL / 2 = y TL
Calculation Example:
Let’s assume we have two different products: Product A is cheese and Product B is yogurt, and we need three measurements for each product.
Standard Plan
2 Product Label/Sticker Designs
Description: This refers to two different concept designs for a single size of two different products.
For product A: 8000 TL (main size)
For product B: 8000 TL (main size)
Application to Different Sizes (2 different sizes)
1. Calculation (resize): Calculation for applying the concept design to different sizes;
Applying product A to a second different size: 8,000 TL / 2 = 4,000 TL
Applying product A to a third different size: 8,000 TL / 2 = 4,000 TL
Applying product B to a second different size: 8,000 TL / 2 = 4,000 TL
Applying product B to a third different size: 8,000 TL / 2 = 4,000 TL
Total cost according to this different size type: 16000 (main-size) + 16000 (different sizes) = 32000 TL
2. Formula (different-resize): Calculation for applying the concept design to different sizes with different content (theme color change according to the distinctive feature, graphic element and text changes, etc.):
Product A applied to the second different size: (8000 TL * 2)/3 = 5333 TL
Product A applied to the third different size: (8000 TL * 2)/3 = 5333 TL
Product B applied to the second different size: (8000 TL * 2)/3 = 5333 TL
Product B applied to the third different size: (8000 TL * 2)/3 = 5333 TL
Total cost according to this different size type: 16000 (main-size) + 21332 (different sizes) = 37332 TL
Product Photography
Product photography is a genre of photography with unique photographic techniques used to effectively portray a product’s identity and function across various communication channels. Expressive product photography significantly contributes to achieving business or marketing objectives.
1. Studio product shooting 2. Natural environment product shooting 3. White background product shooting 4. Group product shooting 5. Still Life (lifestyle) product shooting 6. Macro (detailed) product shooting 7. Scale (comparative) product shooting
Good product photography serves multiple purposes, including presenting a product in a compelling way and providing context for how and why it will improve the consumer’s life. Equally important, product photography should be relatable to the target audience.
The communication conveyed through product photography is vital for any brick-and-mortar or e-commerce business. Because consumers can’t physically see or feel your products, accurate product photography can attract potential customers and increase sales. Product photography can also increase engagement with your website and strengthen trust in your brand.
A product photographer has the preparation necessary for a perfect product shot, a wide range of lenses, lighting effects, and specialized knowledge to highlight relevant features and convey the right messages. A product photographer who understands your industry can help you understand how best to reach your target market. The key to finding the best product photographers is to identify your specific needs, such as concept product photography, promotional filming, and commercials. Therefore, it’s important to review their portfolio and assess their suitability for your brand.
Product shoot or promotional film prices vary depending on numerous factors, including the type of product, its type, material, variety, quality, quantity, and location, as well as the time required for the product photo shoot. Some product photographers calculate costs on a project-by-project basis, while others use an hourly rate.
Google Ads Management
Google Advertising is a paid online platform that helps achieve advertising goals such as reach and engagement by increasing the visibility of websites in search results or on the Google Advertising Network. Google Ads advertising management involves paying for each visitor who clicks on an online advertised link.
Google ad types include Search ads, Display ads, Video ads, Shopping ads, Discovery ads, App ads, Local search ads, Smart ads, Maximum performance ads, etc.
Google Ads are important for businesses because they get in front of their target audience midway through the buying journey through search engine results. Since most people conduct online research before making a purchase, businesses that not only provide good content but also promote that content through Google Ads are more likely to connect with potential buyers. By successfully incorporating a search engine marketing strategy and connecting with potential buyers, businesses can increase their revenue proportionate to their campaign spend.
While Google Ads (SEM) and SEO aim to increase website traffic through search engines, they differ in how they achieve this goal. Essentially, SEO is a long-term strategy for organic (unpaid) traffic, while Google Ads (SEM) is a paid search strategy that delivers quick results. SEO focuses on optimizing a website’s content and structure to improve its organic ranking in search results. Over time, it helps drive evergreen traffic to the upper funnel. Google Ads (SEM), on the other hand, primarily uses paid advertising to appear at the top of search results and helps increase conversions in the lower funnel. Both strategies are vital to digital marketing.
A Google Ads specialist is someone who has the skills and expertise to properly organize and optimize an ad campaign in search results or on the Google Ads Network. Therefore, when selecting a Google Ads specialist, consideration should be given to criteria such as their experience and credentials in Google Ads, their certifications, their familiarity with Google’s algorithm and Ads updates, and their adherence to Google’s advertising policies.
Google ad costs or campaign budgets depend on various factors, including target audience size, target location, level of industry competition, target keywords and campaign type, quality, quantity, and cost per click. When planning your Google ad campaigns, it’s important to set a realistic budget that aligns with your business goals and considers resources.
The fee is limited only to the features predetermined for the relevant service plan. Optional post-presentation/delivery renewal/update requests are determined and charged separately based on factors such as the type of work, quality, quantity (number), expenses (copyright, license, etc.), and time required (hour, day, etc.). Therefore, the Service Recipient is responsible for fully conveying any textual, visual, or information or ideas (if any) at the beginning of the work process.
For jobs below the invoice issuance limit, the full fee is collected in advance. For jobs above the invoice issuance limit, 1/2 of the total fee for each job is collected in advance, with the remainder collected upon delivery. Payment methods are available in two (2) options:
Payment via Intermediary Payment/Invoicing Service Provider: Ruul.io is a global service provider that provides online payment collection and invoicing services. The link payment method offers commercial credit card and commercial bank transfer/EFT options. The Intermediary Service Provider (Ruul) issues and forwards the (international) VAT invoice (under its own trade name) to the Service Recipient within the legal period (7 days). This payment method is only valid for “Corporate Orders.” You must use a business credit card or a business bank account for payments. The name on the card or the sending account must match the company name listed on the invoice. Personal cards or individual account transactions are not accepted.
Note: If your payment method is “Payment via Intermediary Service Provider,” please note that +VAT (20% for Turkey) will be added to the NET bid amount. Additionally, due to KYB (Know Your Business) company verification in the Service Provider system, a corporate email address (e.g. [email protected]) is required. If you don’t have a corporate email address, you must register a domain name with a domain name registrar before placing your order. For this required process, simply register your domain and create a corporate email address without purchasing a separate hosting service from a different company (optional), and simply send a message through the contact form for technical support.
Payment by direct bank transfer/EFT to the Service Provider’s account without intermediaries: This payment method is only valid for “Individual Orders.” You must use a personal bank account for payments. The name and surname on the sender’s account must match the name and surname specified on the order form. Commercial (business) account transactions are not accepted. Please contact us for more information.
The Payment and Invoice Service is a web-based, third-party online platform that facilitates secure, fast, and easy payment and invoicing transactions. The Payment and Invoice Service allows the Service Recipient to easily make payments and receive invoicing services, while also providing flexible and secure work. Our business model is designed to minimize and optimize financial processes for speed and efficiency, while focusing time and energy on the project’s production process. Therefore, it integrates with flexible third-party platforms that offer best-in-class service and applications. Furthermore, your payment information is confidential and is not stored in our database, completely eliminating infrastructure investment, testing, and security concerns.
Orders awaiting payment will be automatically canceled after two (2) business days because they have not been processed. If an order with approved payment cannot be delivered within the specified time due to force majeure or uncontrollable reasons, you will be notified in writing. In such a case, a new time and/or conditions may be determined, or the job may be canceled and the payment will be refunded through the payment channel.
A fixed fee is applied depending on the type and scope of the job, whether hourly, daily, weekly, monthly, or regardless of working hours. The process leading up to the job delivery is covered by labor, time costs, and other mandatory expenses (copyright, license, subscription, etc.). Since the work in question is prepared specifically for a person/organization or brand in accordance with the TPE (Turkish Patent Institute) registration legislation, time stamping, and other relevant laws (Law on Intellectual and Artistic Works – FSEK 5846), its sale, transfer, or reuse to another person is not possible. Therefore, the advance/advance fee paid for unapproved or negatively evaluated work cannot be refunded.
Collective Business Model (CBM)
The Collective Business Model (CBM) is a collaborative business model based on online collaboration, comprised of independent experts. With its flexible, free, and reliable structure, CBM delivers an effective user experience. Developed by us, CBM is a first and only in Turkey with its value proposition. (Stamped with a digital timestamp.)
Because the Collective Business Model (CBM) derives its strength from its strong value proposition, built on the efficiency it provides through its dynamic structure and the sustainability it provides through its integrated marketing communications approach. CBM distinguishes itself from these business models because it is positioned between business-to-business (B2B) and consumer-to-business (C2B) transactions.
Case study: The basic operation of the B2B business model for the service sector (advertising, IT, etc.) is a marketing method in which the service provider delivers its products or services to the client company, tailored to their needs. An agreement is reached based on a proposal submitted by the service provider, and the client company receives the service with a limited number of internal human resources (partially external resources). The Collective Business Model (CBM) value proposition, on the other hand, is based on the principle of efficiency, as it has a dynamic structure organized by distinguished project leaders and project experts independent of time and location.
Case study: The fundamental operation of the C2B model, another business model for the service sector (design, software, etc.), is achieved through knowledge and skill-sharing platforms (Fiverr, Upwork, etc.) that bring together the service recipient (company) and the service provider (freelancer). The agreement is reached based on the offer submitted by the service provider and the freelancer, and the company receives a partial service rather than the entire service. The Collective Business Model (CBM) value proposition is based on the integrated marketing communications approach and the integration and planning of all communication tools and disciplines within the marketing mix. All these communication tools work better when they work together in harmony rather than in isolation. The sum of the whole is greater than the sum of its parts. It plays a significant role in sustainability by helping to develop consistent, stable, and long-term relationships.
Collective Business Model (CBM) business process management (BPM) encompasses Order, Payment, Project Management, and Feedback processes. The process stages are as follows:
- The order process is carried out through the service provider’s website. (Important Warning: All information you enter in the form on the order page, such as your name, surname, email address, etc., must be accurate and consistent, as they will be used in CBM business processes.)
- Payment is made via the Service Provider or Bank and your order is confirmed and processed.
- During the project management process, the project leader creates a task board specific to your project. If necessary, a relevant project specialist, client representative, or company representative may be invited, depending on the project area.
- During the feedback process, the project leader creates a group channel specific to your project. If necessary, a relevant project specialist, client representative, or company representative can be invited, depending on the project area.
The Collective Business Model (CBM) organization is designed according to status, role, and task structure. The organizational chart consists of independent individuals with Project Leader, Customer Representative, and Project Specialist statuses.
- Project Leader (PL): The person responsible for the project’s implementation and support processes. The project leader possesses the knowledge, skills, and experience of the project specialist and representative, as well as leadership qualities. Their role: To ensure the stable operation of the project management and feedback processes that comprise the CBM. Role: Active
- Customer Representative (MT): Responsible for the project’s support processes. Role: Ensures the stable operation of the feedback process that comprises the CBM. Role: Active, Passive
- Project Specialist (PU): The person responsible for the project’s implementation processes. Role: To ensure the stable operation of the project management process that comprises the CBM. Role: Active
Feedback Application
The Feedback app is a web-based, third-party online platform for secure and flexible real-time communication and interaction. It simplifies interaction, progress monitoring, and task tracking through conversations created in dedicated channels and threads for your project.
Because our business model is designed to minimize and optimize feedback processes based on speed and efficiency, concentrating time and energy on project implementation. Therefore, we integrate with flexible third-party platforms that offer best-in-class services and applications. Furthermore, because your project-related correspondence is confidential and not stored in our database, it completely eliminates infrastructure investment, testing, and security concerns.
Our system is integrated with Google Chat as a Feedback Application. Google Chat is an advanced web-based instant messaging application that enables team communication. Compared to other corporate communication applications, it offers features that better suit our business model.
The system has a structure comprised of channels, which allows different teams, companies, and projects to work together harmoniously. It allows you to track your projects, connect people from different departments to channels so they can stay informed about the project, and help you understand project requirements more clearly and address any errors or improvements more easily.
You can track your project by automatically receiving project workflow notifications in your channel, created specifically for you by the project leader, and provide feedback via instant message or file if necessary. This process continues until the project is delivered.
A Gmail account is required for the feedback application. It covers the steps for member invitation and approval. The invitation sent to your email address must be accepted. In your dedicated channel, you can access the “Tasks” section, where you can follow project activities, as well as the “Chat” section, where you can submit messages such as questions, suggestions, and support requests related to the project or other topics.
Project Management Application
A project management application is a web-based, third-party online platform that allows you to control and manage project processes securely and flexibly. The project management application organizes your project map by the project leader or specialist, ensuring efficient execution at a planned and feasible scale.
Because our business model is designed to minimize and optimize project management processes based on speed and efficiency, concentrating time and energy on project implementation. Therefore, we integrate with flexible third-party platforms that offer best-in-class services and applications. Furthermore, because your project-related information is not stored in our database, it completely eliminates infrastructure investment, testing, and security concerns.
Our system is integrated with Google Tasks, a project management application. Google Tasks is a web-based task management application. It’s much simpler and more functional than other project management applications.
The Kanban approach is implemented in the project management infrastructure. Each project is represented as a task board, and the board consists of lists. Each list is composed of cards. You can create groups with different users or add specific users to boards. In other words, it can be described as a digital version of a sticky note board.
During the project management implementation process, the project leader creates a dedicated dashboard for your project. The project leader will invite the relevant project specialist, client representative, or company representative to the dashboard, depending on the project category, if necessary. Multiple company representatives (in the observer role) can be invited to join if desired.
A Gmail account is required for the project management application. It covers the steps for member invitation and approval. The invitation sent to your email address must be accepted. You can view lists to track project progress on the specially created dashboard.
As a company representative, you should only use the dashboard to monitor the progress of checklists for tasks linked to the lists, view files attached by the project leader or project specialist for visual approval, or for other purposes, and send approval messages. For actions such as sending instant messages or files, the feedback application is the recommended application.
Solution Partnership
A solution partnership is a collaborative effort between independent professionals who come together to create value through collective awareness. A solution partnership derives its strength from the synergy that emerges from the combination of knowledge, talent, skills, and experience necessary to efficiently achieve successful project outcomes.
Solution partnerships can be chosen by Graphic Designers, Web Designers, SEO Specialists, Social Media Specialists, Content Marketing Specialists, Google Ads Specialists, Facebook and Instagram Ads Specialists, Article Writers, Art Directors, Customer Representatives, Customer Relations Directors, Sales Representatives, Agency Representatives, and Interns.
The solution partnership system consists of two statuses: solution partner candidate and solution partner.
As a potential solution partner, you can participate and interact by being invited to the feedback application (Google Chat). All you need is a Gmail account. To receive an invitation, simply send an email (channel invitation request) to [email protected], specifying your status (e.g., customer representative, web designer, etc.).
A solution partner, on the other hand, means that a candidate who meets certain criteria and is evaluated by the service provider is offered a project. Upon approval, the candidate is invited to participate in the project management application (Google Tasks), undertakes and manages the project. Therefore, a solution partner must possess the basic requirements and core competencies required by CBM quality standards. Candidates who meet these qualifications achieve solution partner status after review, assessment, and evaluation by the service provider’s expert team. The basic requirements and core competencies are listed below:
Basic Requirements:
- Profile (For representative and expert candidates): You must have a business profile on an authoritative network (LinkedIn). If you don’t have one, you can create one by spending a few hours.
- Portfolio (For prospective specialists): You’ll need a portfolio on an authoritative network (Behance, Dribble, etc.). If you don’t have one, you can create one in a few days. Then, display your portfolio profile link on your LinkedIn profile.
- Feedback Application (For Representative and Expert Candidates): You must be invited to join the feedback application (Google Chat). Then, you must share your LinkedIn profile link.
Core Competencies:
- SEM Skills (For SEM Specialist candidates): You must attend training and obtain a certification from an authoritative network (Google Ads Search Network Certification). If you don’t have one, you can take a few days to obtain one. Then, display your certification link on your LinkedIn profile.
- Digital Skills (For agents and expert candidates): You must attend a Digital Marketing Fundamentals training course at an authoritative network and obtain a certification. If you don’t have one, you can take a few days to obtain one. Then, display your certification link on your LinkedIn profile.
Solution partnership covers the transaction processes for participation in the feedback application, project proposal and project management application, respectively.
- For the feedback application (Representatives and expert candidates), you must approve and accept the team invitation sent to your email address. You can follow and interact with project announcements and events in a channel specifically created for your interests.
- For project proposals (Leader or Expert only), the project proposal sent to your account in the Feedback app via private message by the service provider must be approved and accepted. For the process to function smoothly, you must respond within the specified timeframe (60 minutes). If no response is received within the specified timeframe, the project proposal right is forfeited, and the project is transferred to the next available solution partner. Question: How is the project proposal ranking determined? Answer: The ranking is determined by the service provider based on specific criteria, based on the user’s career score, ranking position (rank), and current status (active or passive). To see the ranking, you must join the Feedback app. After joining, you can see the ranking page link in the Feedback app’s general welcome message. Ranking concepts and explanations are described below. Rank: Represents the user’s position in the ranking. Status: Represents the user’s current status and has the values active and passive. Active status indicates that a project is currently being worked on and is closed for new projects; passive status indicates that a project is not currently being worked on and is ready for new projects. Activity Score: Represents the number of projects completed by the user, with each project equaling 1.0 active score. Quality Score: Represents the total value of criteria such as basic requirements, digital skills, and other competencies (design, web, SMO, SEM, SMM, email, etc.). Each criterion is evaluated out of 10, and the average is calculated. Career Score: Consists of 70% of the activity score and 30% of the quality score.
- For the project management application (leader or expert only), you must approve and accept the board invitation sent to your email address. You can manage the board, which contains pre-made lists and tasks specifically created for each project. You can add due dates, files, or comments to each card, and check and cross off pre-made checklist items as tasks are completed, ensuring overall project control.
The solution partnership earnings system is the financial dimension of the collaboration between independent professionals who come together to create value through collective awareness. Solution partners earn profits at rates determined by their status, roles, or needs.
By Status
Status refers to the solution partner’s position and position within the project. The CBM solution partnership earnings system uses the formula [task + effort + time = earnings] and determines the dependent variable by identifying independent variables in the values that affect the total. For example, the labor and time a solution partner must allocate based on their current status may differ from those of a solution partner in a different status. In this case, CBM balances the advantages and disadvantages between solution partners in terms of earnings through rational analysis.
As a result, the value of the earnings rates determined according to status expresses the value created by the CBM earnings system formula, not the value of the differences in interest between solution partners.
By Roles
Active Role: The solution partner plays an active role and participates in all project processes, depending on their status. For example, the customer representative (active role) is responsible for all communication and interaction activities, from ensuring the smooth progress of briefings to providing customer support, acting as a bridge between the project manager (leader or expert) and the company during the pre-sales and post-sales project period.
By Passive Role: A solution partner in a passive role can choose to remain absent from project processes or participate as an observer, depending on their status. Question: Who is the passive role for? Answer: This is for a solution partner who doesn’t have the time or desires to participate in the active role project, but who also wants to earn income by referring others or by commission on the services they sell. The passive role is used for a customer representative. (Important Note: For a solution partner in a passive role to earn income, the company representative must specify “reference: name, surname – gsm.no – email” in the “Order Note” section of the order form.)
According to Requirement:
The project may be implemented and completed with a single solution partner, or, depending on its scope, it may require two. In such a scenario, the earnings of the partners involved in the project will also vary.
Project variations and earning rates according to active roles:
90-10 Variation: In this variation, one project leader plays an active role in the project. The project leader receives 90% of the project cost (see-1) as revenue, and the service provider receives 10% as a service fee. Payment orders are issued on specific dates (see-2).
60-30-10 Variation: In this variation, one project leader and one client representative work together in an active role on the project. The project leader receives 60% of the project cost (see-1), the client representative receives 30% as a revenue stream, and the service provider receives 10% as a service fee. Payment orders are issued on specific dates (see-2).
50-40-10 Variation: In this variation, one project leader and one project specialist work together actively. The project leader receives 50% of the project cost (see-1), the project specialist receives 40% as a revenue stream, and the service provider receives 10% as a service fee. Payment orders are issued on specific dates (see-2).
Project variations and earning rates according to Active + Passive roles:
Variation 85-5-10: For this variation, one project leader plays an active role in the project. One customer representative also plays a passive role. The project leader receives 85% of the project cost (see-1) as earnings, the customer representative receives 5% as commission, and the service provider receives 10% as a service fee. Payment orders are issued on specific dates (see-2).
Variation 45-40-5-10: In this variation, one project leader and one project specialist work together in an active role. One client representative also plays a passive role. The project leader receives 45% of the project cost (see-1), the project specialist 40% as earnings, the client representative 5% as commission, and the service provider 10% as a service fee. Payment orders are issued on specific dates (see-2).
See-1: Project costs are included in the project cost, and profit margins are calculated based on the net amount minus the costs. Project costs may include domain fees, hosting fees, SSL fees, third-party payment and billing service fees, licensed theme fees, licensed plugin fees, licensed additional module fees, licensed image fees, Google Ads fees, Facebook or Instagram Ads fees, and other third-party application or software fees.
See-2: Final payment of the earnings calculated from the net amount of the project cost occurs after the project is successfully delivered. Payment is made by the service provider on the first payment order date following the confirmation letter sent by email (certifying successful delivery of the service) from the service provider.
Payment order dates are the 9th, 18th, and 27th of the month. If the payment order dates fall on a business day (weekday), the payment will be processed on the same day; if it falls on a different day (weekend), it will be processed and deposited into your account on the following business day.
Successful project delivery is defined as the client receiving the project without any problems and in full throughout the service period. A project failure is undesirable. If, upon examination and evaluation, any intentional or unintentional problem arising from any solution partner results in a full or partial refund of the service fee purchased by the client, the service provider reserves the right not to reimburse the full or partial payment of the earnings to the solution partners involved in the project. No solution partner can claim legal recourse in this situation, and by using all of the service provider’s services, the service provider is deemed to have accepted these terms.
Social Media Design